Belief 1: Learning starts with not knowing
- We only become open to learning when we admit what we don't
know
- There are no experts in those situations where there are no
right answers
- Where there are no right answers, you must act in order to
learn
Belief 2: People who take responsibility in a situation,
have the best chance of taking actions which will make a
difference
- Work out what really matters to you, what it is you really want
to do
- Make choices and take actions and then learn from this
- Keep it alive and moving
Belief 3: Learning involves both programmed knowledge
(what is taught and read) and questioning insight
- Learning is not just about the acquisition of programmed
knowledge
- Learning is about posing useful and discriminating questions in
conditions of uncertainty
- Learning is about trying out unfamiliar ideas
- Learning involves risk and taking actions which might not
work
Belief 4: learning should be greater than the rate of
change
- An organisation which continues to express only the ideas of
the past is not learning
- Training programmes that teach us keep us proficient in
yesterday's techniques. They do not tell us what to do when we meet
a new opportunity